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Thursday, December 7, 2017

On the move: Principal helps three team members grow their careers through internal transfers

At RSM, we work hard to ensure our clients and our employees are successful, because that makes the firm successful. Karen Wiltgen, technology and management consulting (TMC) principal, is a big believer in that theory and a great example of how to make it a reality.

Over the last year, Karen has helped three high-performing team members transition to other parts of the firm, based on their career aspirations and interests, as well as the needs of the firm.

"I think that a big part of our role as leaders is to help our employees and clients achieve their goals and be more than they ever imagined they could be, " said Karen. "If that means encouraging one of our team to move on to opportunities in other areas of the firm, then that's what we will do."

Karen admits that it's not always easy. When there was an opening on RSM's infrastructure team, Karen knew that, then TMC Director, Drew Faries would be great in the role of infrastructure director. "Drew didn't ask for the move, we went to him," explained Karen. "Selfishly, I didn't want him to leave. I knew it would set my team back a bit. But there were such clear growth opportunities for him and he had the right experience to be successful in the role. It was the right thing to do for Drew and for RSM."

Little did she know that Drew would ask another TMC resource on her team, Patricio Cadena, to join him on the infrastructure team. "Drew wanted Patricio because he had the right skills and knowledge to move the infrastructure team forward. Again, it was the right thing to do," said Karen. "It's really been a win-win for all of us. Collaboration across consulting teams continues to grow, providing greater opportunities for success and growth."

Not long after Drew and Patricio moved into their new roles, Alex Stone, an associate in TMC, came to Karen to share an opportunity he wanted to pursue to move to RSM's international services office (ISO). The ISO never had a team member join from the TMC area and it would open up a new dimension for them.

"Alex came to RSM right out of college and has been an asset to our team since day one," said Karen. "He steps up, raises his hand, comes up with ways to improve processes; he's an out-of-the-box thinker. You look at someone like that and see this great experience ahead of them; you can't hold them back. It's going to be good for him, the firm and our clients."

Karen's mindset is that she would much rather have employees move on within the firm than leave RSM to achieve their career goals. "These people are great assets to the firm. They can help us build bridges between groups and prevent silos that can keep us from collaborating," said Karen.

"I want them to stay and make their career here. To do that, they need to see opportunities. And they need to know they can come talk to us and tell us what they want for themselves and that we will

This is a great example of how RSM employees are encouraged to talk about their short- and long-term career aspirations with their leaders, including interest in rotation programs, global work and flexibility.

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